FAQs

How long will it take?

As you know, all of Pete's instruments are hand made to order. We keep no inventory. The time it will take for you to receive your instrument(s) will vary, depending on how many orders are in front of you at the time you place your order. Usually Pete will begin making your instrument(s) within a week or so of our receipt of your order/payment. When your order ships, you will receive a notice from UPS / USPS.

Shipping

PayPal is very limited on the shipping choices, so we use their percentage choice. This works fine for most of the orders. But sometimes orders with multiple items and/or larger items may have too high of a shipping charge. When that happens, we refund any significant overage after the instrument(s) has been shipped. As no two items are alike, we do have to wait until the order is completed and packed before we can calculate the actual shipping amount.

If you are ordering one of the larger pieces and/or multiple items, feel free to email me. I will send a Paypal invoice for just the cost of the instrument(s). Then, once we have received your payment and your instrument(s) is completed, packed and ready to ship ... I will send a second invoice for just the actual shipping cost. Once we receive that payment, your order will be shipped.

Shipments outside the US.
 Orders shipped outside of the US (lower 48) are shipped via US Post Office (USPS) and are charged 60% of the total order amount for shipping.

Shipments within the US
Orders shipped within the US (lower 48) are shipped via UPS. The shipping charge is 40% of the total order amount for shipping.

Special Orders

Pete is no longer doing the more complicated, time-consuming sculptures, etc. Sometimes, if Pete has the time, he will do smaller custom instruments. If interested, please email and we will look at Pete's schedule.

Availability through Gon Bops and Retail Stores

Yes, the instruments you see available through Gon Bops and their affiliated Retail Stores are "legit". Pete hand crafts a limited number of instruments specially for Gon Bops. You can see them on the Gon Bops website.

You can also often find Pete Engelhart instruments in stock at these drum shops : Pro Drum / Tommys' Drum Shop / Revival Drum Shop / Gelb Music

What about the ones from Rhythm Tech (Metal Works)?

Rhythm Tech was the official distributor for Pete Engelhart metal percussion for many years. Pete and then owner of Rhythm Tech, Richard Taninbaum, looked for ways to keep Pete's highly sought after designs from being lost to time. Pete and Richard agreed that Rhythm Tech would manufacture and sell a select few pieces - based on Pete's design(s), but not made by Pete - under the Metal Works name. These pieces are factory-made, not hand made.